How to increase online sales –sales techniques
Part 3 of 3
How to manage the greatest medium in marketing history –your online presence
I want to talk about how to manage the greatest Marketing Opportunity in marketing history, Digital Marketing your online presence with search marketing tactics
And we talked about The Road to A Sale and your online customer searches online like they used to use the Yellow Pages.
It’s search marketing, it’s not intrusive marketing like your TV, newspapers, radio, advertising.
This is like the Yellow Pages where they’re searching.
So, they’re coming online to search to buy and how you have to answer every question your customer had every doubt, fear, concern and there was a set of scales that had fear of loss and hope for gain and the goal was to answer their concerns to where hope for gain outweighed the fear of loss so that people became predisposed to buying from you and also that you build trust and relationship with them via testimonies, endorsements, before and after shots, in other words, proof of what you’re claiming that you actually do deliver.
Website Design Fundamentals
And then I talked about what the website was, on how to design a good website, how there was a fold line that you needed to make sure, there was partial information that showed — there was text or images there so that it showed that there was more information that they had to scroll down to read.
On the home page you need to have an opt-in box to collect email addresses and names for them and also posting up on a weekly basis. a 500-word article once a week, giving them useful information about your products or services, how to set your mast up on your web site with clickable email address and clickable phone number, Google Maps if you’re local and then succinct, clear headings.
And the page I talked about WIIFM, what’s in it for me? So in WIIFM you had 5 to 7 seconds, some say less but let’s work on 5 to 7 seconds to capture their attention. So, you need good headlines, good information, good content in there.
How Google Works
In this video, what I want to actually talk about is how Google works and I want to put it in a non-techie speak. What I want to talk about is the big G, or big brother because he really is becoming big brother.
But let’s face it, over 90% or I think something like 95% of Australians use Google now as their search engine, so we need to work with them as a business owner with your online presence or as a digital marketing agency, we need to work with them, not against them.
This is how it works and how in very simple terms, how to get on the front page of Google and you really need to be in the first two or three results.
It’s been proven that most people don’t go past the first page and most people don’t even go past the top 5 on that first page.
Google Keyword Planner
In your industry you need to be on the front page with the relevant keywords and what I mean by the keywords is the key words or terms that buyers are typing into to Google for your products or services.
For example, “Real Estate Melbourne,” “House for Sale Bairnsdale,” Home for Sale-Your City,” or whatever the main keywords that are being typed in for your industry, products or services, you need to know them.
To find out what they are, Google has a tool called “Keyword Planner,” it’s free, it’s relatively simple to use once you understand how it works and you can go in there and start searching on the terms and what people are searching for.
So, let’s assume that you’ve done all that, you’ve got your online presence built, you’ve got the website fully optimized which means that keywords on your website and your content matches up with what the buyers are looking for.
Your Web Site Is Your Virtual Shop Front
You’ve got all your social media buttons and everything else all linked to your website, and don’t forget that it’s important to understand that your website is your virtual shop front, It’s not a brochure, it’s your online shop front.
In the physical world you may have a normal shop front and with traditional advertising or marketing campaigns you might put an ad in Yellow Pages, or place an ad in the local newspaper, trade magazines or do a TV ad, all of these are different ways of traditional marketing and all of these are meant to drive business to your existing shop front, warehouse, whatever it may be. That was the purpose of them.
So, if you have that as a picture or as a way of thinking, this will help to make sense on how Google works. So, this is what happens — and I’m not quite sure where I’ll put the big G. Let’s put the big G out there. So, this is Mr. Google and what happens with Google is that they’ve got a whole bunch of robots or robotic equipment in all of their technology and they go out and crawl the internet, the terminology is called search spiders, but let’s call it something that we as Small Business Owners understand and let’s call it the “Google Radar” and this will help it to make sense on how this whole “Internet Thing” works.
So, the Google radar goes out and you just built this website and it hits your website and it goes, “Ping, oh, there’s a new player on the field,” so it registers or indexes your business in Google’s “filing system,” and not only does it register just the homepage, it registers every page that you have on your website and it also registers Facebook, all your social media, everything else that’s out there in cyberspace that is related or associated with your online presence.
So it registers those, if you’ve got a Facebook page, yup, “I got one of those, I got a YouTube account, I got a LinkedIn account, I’ve got a Pinterest account, I’ve got an Instagram account, I’ve got those. I’ve got a 10-page website,” so the Google Radar Robots as I call them has registered those in the Google system and now you’re officially online according to the big G, Google has officially indexed your online presence.
Ranking Your Online Business
The goal is to get your business to rank on the front page of Google and there’s a couple of different ways that you can do this.
You can pay for Google Ads and Google Ads is when you type something in, you look down and you’ll see little ads that are up the top of the page or down the side and they now actually say “Ad” in them, they never used to but now they do
and then underneath that is the Google search result or what they call “Organic Search Results” and the name suggesting organic means is it naturally grows, and the secret is you it want to grow to become the number one player on the front page of Google.
That’s the goal.
Google ads are fine, the ads will work instantly, you only pay per click, so if someone clicked on the ad, that means that you pay for it then, but if your ads not there, you will have zero results, or once your daily ad spend budget is used, you’re not going to be on the front page.
“Impressions” is the amount of people that typed in your keyword and your website came up, that’s an impression and the term “per impression,” is the percentage of times that your ad is clicked on and it is usually about 1% to 3%. So, it’s not that effective in that sense, the upside is you don’t actually pay for the ad unless they click on it. But when they do click on it, the results are usually about a 1% to 3% return. It’s not my preferred option.
Organic Search Results
My preferred option is that you are ranking on the front page of Google organically and you can be there organically if you do it properly and do it according to the Google guidelines, et cetera.
We work on ranking our clients on the front page of Google organically and the potato cake manufacturer that I was talking about earlier, we’ve achieved some 680 search terms that come up on the front page across Australia. In fact, in some places it’s in multiple cases when you type it in relevant search terms, they’re like listing one, two, three and some of those are YouTube videos as well as the website pages or different things that we’re doing.
Now, coming back to the “Big G Radar” and how you “work the system,” not manipulate because manipulate can, but working within the Google guidelines because if you try and manipulate Google Ranking with what’s called black hat techniques. It will have negative long term implications
Black Hat Techniques
means that there’s people out there that spam the system and it’s got short-term spectacular results but long-term if you get caught by Google, you are dead in the water, they will blacklist you and you will go from the top of Google to way down the bottom never to be seen again.
Seo—Search Engine Optimisation
So, you need to have what’s termed as white hat, SEO or search engine optimization. I don’t want to get into techie speak, basically Search Engine Optimization means that you optimize your website or I should say your online presence so that the “search engines” like Google are provided with what their clients are looking for, your customers are there clients and they want good quality content relevant to the search terms that their readers are using.
And Google with all their robots, mathematical machines, algorithms, all the techie stuff they are using is monitoring all online user activity, so, you’ve got to work within their system and guidelines and provide great user content. I hope that’s making sense.
Okay, back to the Google Radar or Search Engine Optimization, whatever you want to call it, let’s call it the Google radar because that’s the term we all understand.
The Google radar has now registered all of your online, we don’t know the exact times, but we believe every 8 to 10 days, the Google Radar does a complete sweep of the whole internet and when it does a sweep, it rechecks all your online activity and here’s the big secret,
The Big SEO Secret
If you’ve got a Facebook page here and you have lots of activity and you’re regularly posting articles up on your Facebook page, the Google Radar registers all the new online activity and reindexes your online activity and begins to place a priority on your online presence in comparison to your competitors in cyberspace.
If you have a YouTube channel and as part of our services we build a YouTube channel and Facebook for all of our clients, and you add a video just like the one that you’re watching now, the Google radar picks that up and registers it and indexes it.
8 to 10 days later comes around and the Google Radar sees there’s another video added and Google users are watching, it records the new activity.
Now, another must have on your website, is having a blog and a blog is just basically articles being written and posted online, Let’s call them press releases, articles we read in the newspaper, that’s a word that we understand.
So, you write a press release, the Google radar registers it. Then next week you write another articles and you only have to write articles of about 500 words and post them on your website. Every time you do that, the Google radar starts to index and register them.
Now, this is where it gets technical as well. We’ll come back a step, you want to have a LinkedIn page, we recommend that a business owner should have a LinkedIn page. So, if you got a LinkedIn page and you’re posting information and got connections there, that also indexes itself with Google’s radar.
Now, while you’re posting all this information, what’s taking place is your website is going up in the ranking.
Now, I’m oversimplifying this in here but I basically want to give you the fundamentals to understand because there’s so much confusion out there and people don’t really understand the fundamentals of what’s happening.
By you putting activity on all of these things, writing articles in here and you could be adding fresh content to your website as well, but blogs are a great way to do it and we also use what’s termed as WordPress website.
WordPress, it’s a fancy terminology just means that it makes it relatively easy for anybody that’s got some sort of computer knowledge can add content to their web pages with some help, some technical support
“Search Engine Optimization,” one of the ways you can rank your website is by what’s termed as back links and we spend on average 50 hours a week just building back links and linking our customer’s website and online presence to other websites.
if I keep this really simple, by building back links to your website, that is, by continually writing articles and posting them out to multiple websites, what happens is that it accelerates the ranking of your web site, So, every time an article is written or there’s a link created that links back to your site it gets indexed by Google and over an extended period of time that this is done your website will rank itself to the top of Google and ultimately you’ll be on the front page of Google and of course, it must comply with Google Guidelines
So, I hope that makes sense in what I’m trying to say of how Google works
I wanted to give you an overview of what’s happening with the internet. I trust that this has really, really helped you.
and it sounds like a whole lot of hard work.
So, here’s a few solutions that you can do with all of what I have explained
- You can to do it all yourself
- You can work with a Digital Marketing strategist and build a strong marketing strategy
- You can work with a digital marketing agency that does it all for you
- You can have an SEO company or search engine optimization company to do it for you, but then you got to be very careful in how you just go about doing this, because if you have a lousy online presence and you generate traffic to it, the drop off rate will be huge
One more thing;
We’re creating a training video series and a coaching program coming up over the next few weeks. Keep an eye on your email. Connect with us on our social media because we’ll be posting it up there when it’s available. The coaching program will be limited numbers on that and the training series that goes with it will be available without the coaching series.
If this video series has helped you, please share it with your friends. I know there’s tons and tons of Small Business Owners out there really struggling with this whole internet thing and they got great businesses but with their marketing, they’re still using old techniques, old ways of doing it and are really struggling on how to get their head around the whole internet marketing. So, share it with others. If you got any questions or comments, post them here or post them on the social media sites. Love to hear from you, give us some feedback, anything that you would like us to really talk about in this new up and coming training series, just stick it in there and we’ll get back to you and we’ll make sure we address it. Thanks very much for your time.
Carl John Fechner